> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mindosoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect via coexistence

> Step-by-step guide to connect your WhatsApp Business app with MINDO via coexistence.

Before you begin, we recommend reading the [WhatsApp Business API coexistence](/en/guias/coexistencia) guide to understand how it works and what the requirements are.

## Video tutorial

<iframe width="100%" height="400" src="https://www.youtube.com/embed/aLYBOiknl50" title="WhatsApp Business Coexistence Connection" frameBorder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowFullScreen />

## Prerequisites

Before starting the integration, make sure you have:

* **WhatsApp Business application** downloaded and with an active account (with a few days of history).
* **Active Facebook account**.
* **Business Portfolio** on Meta: if you've ever run ads on Meta, you likely already have one. You can verify or create it at [business.facebook.com](https://business.facebook.com/).
* **WhatsApp Business linked to the Business Portfolio**: your WhatsApp Business number must be linked to your Business Portfolio on Meta.

### What is a Business Portfolio?

The Business Portfolio is **your space on Meta where you group all the resources** your company uses to work with APIs, ads, and channels (Facebook, Instagram, WhatsApp).

When MINDO asks you to "connect your Business Portfolio", what it does is **request access to those assets** to operate your WhatsApp Business API through the **Embedded Signup** flow.

## Step by step: Connect via coexistence

<Steps>
  <Step title="Go to Settings">
    In MINDO's sidebar, click on **Settings**.
  </Step>

  <Step title="Go to Channels">
    In the **Workspace** section, select **Channels** and click **+ Connect WhatsApp Business API**.
  </Step>

  <Step title="Connect with Facebook">
    A dialog will open informing you that a Facebook window will open to complete the registration. Click **Connect with Facebook**.
  </Step>

  <Step title="Sign in to Facebook">
    In the Meta pop-up window, sign in with your Facebook account.
  </Step>

  <Step title="Start the integration">
    Click **Get Started** to begin the connection flow.
  </Step>

  <Step title="Select Business Portfolio">
    Choose your company's Business Portfolio. If you don't have one, you can create it at [business.facebook.com](https://business.facebook.com/).
  </Step>

  <Step title="Select the coexistence option">
    Choose the option **Connect your existing WhatsApp Business App** to connect your existing application using the same number.
  </Step>

  <Step title="Enter phone number">
    Enter the phone number associated with your WhatsApp Business account.
  </Step>

  <Step title="Scan the QR code from your phone">
    A QR code will appear on your computer screen. Now go to the phone that has WhatsApp Business:

    1. Open the **WhatsApp Business** app and go to the chats section.
    2. Look for the **Facebook Business** message with the **Connect** button and tap on it.
    3. Tap **Connect to the business platform**.
    4. The QR scanner will open. Scan the code that appears on your computer screen.
  </Step>

  <Step title="Confirm name and timezone">
    Back on the computer, verify your WhatsApp Business account name and timezone. Click **Next**.
  </Step>

  <Step title="Review permissions and confirm">
    Review the permissions MINDO requests for your WhatsApp account and click **Confirm**. Wait a few moments while the account connects.
  </Step>

  <Step title="Finish the connection">
    When the confirmation screen appears, click **Finish**.

    <Warning>
      It's very important not to forget to click **Finish**. If you don't, the connection may not complete correctly.
    </Warning>
  </Step>
</Steps>