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If you’re using the WhatsApp Business platform for your business, it’s important to add a credit card so everything runs without interruptions.

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Why do it?

Your account uses a conversation-based pricing model, so by registering a credit card you ensure that:
  • Your business can continue sending messages without stopping due to lack of a payment method.
  • Everything is automated and hassle-free.
  • You have a smoother experience for you and your customers.

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Steps to add the card

1

Go to Meta Business Suite

Open your browser and go to business.facebook.com. Log in with the Facebook or Meta account that has access to your business.
2

Navigate to WhatsApp accounts

Once inside Meta Business Suite, click on Settings (gear icon in the side menu) and then select WhatsApp Accounts in the left panel.
3

Select your WhatsApp account

You’ll see the list of WhatsApp accounts associated with your business. Find the account you want to configure, click the three-dot icon (⋯) on the right and select Manage account settings.
4

Add a payment method

In the payments section, click on Add payment method.
5

Enter your card details

Fill in the following fields:
  • Name on the card
  • Card number
  • Expiration date
  • Security code (CVV)
6

Verify the card

After saving, you may be asked to verify the card (for example with a code sent to your phone or email).
7

Confirmation

Once the card is approved, it will be active to receive charges corresponding to platform usage.

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What to keep in mind

Make sure the card is enabled for international or online payments, as the platform may require it.
  • In some countries only certain card brands may be accepted (for example Visa or Mastercard).
  • Keep your billing information correctly updated to avoid interruptions.